HealthServe worked closely with ThunderQuote to implement new communication channels at the peak of the COVID period. We were happily surprised by their quick turnaround time, creativity and passion to meet the needs of the community quickly. We worked with them on creating 7 websites within a two-month period as well as setup helplines through a multi-lingual IVR system. With their support, we were able to deliver important information quickly and our teams were equipped to better manage the influx of enquiries from the migrant community. ThunderQuote is a viable partner to HealthServe and we would highly recommend them to any SSAs.

The guys from ThunderQuote were very helpful for providing the ability to source and eventually purchase some key items for the COH.  One of the key ones was the tender for the AV system. It made the process much simpler. Their system is comprehensive and as their pool of vendors grow, I believe that it will be very helpful to other churches, organizations and companies who need help with their sourcing and purchasing operations. Working with Kevin and the team was a very positive experience as they were pro-active, timely and provided some ideas around how best to achieve our goals.

We Care engaged TQ to configure, test, install, the voicemail system on the AWS, enhance the routing of calls and support users using the system. TQ engineers are technically competent, efficient in dealing with the issue. Most importantly the support has been timely, responsive. They listen carefully to the requirements and proposed relevant solutions. We Care would recommend TQ to SSAs or organisation for their competitive, competent service.

Kevin and (the TQ) team understand the requirements of our project and able to present reports in different formats accordingly to our needs. 

The Bible Society of Singapore worked closely with ThunderQuote to offer digital resources and services for the churches in Singapore during the COVID-19 period. Through the partnership, churches have benefited by having access to: IT resources and guidelines to live-stream their worship services; a QR code generator to enable them to receive donations digitally; an online booking system to support the conduct of virtual worship services; and a national church procurement platform to help meet their procurement needs and improve governance. As churches tried to resume operations via digital means during the pandemic, the ThunderQuote team were able to identify potential challenges they faced and proposed solutions to meet their needs. We were very pleased with how quickly they were able to develop the various solutions to meet the needs of the churches. We are very happy to be partnering with ThunderQuote for this national initiative for the churches, and we would highly recommend them to any social services agencies or non-profit organisations.

During the COVID-19 crisis, VFC was required to move all their services online. This presented unexpected challenges for our online IT infrastructure, which had difficulty coping with the increased volume of traffic. ThunderQuote was extremely helpful and went above their duty in upgrading our existing infrastructure to cope with the workload. Kevin and team were responsive, quick and efficient, and even deployed additional manpower resources to monitor and assist us over the weekend to ensure our systems remained operational for our congregants. On top of the work provided for us, ThunderQuote has also been providing us with technical advice and support in digital transformation. The team has a wealth of experience in helping the charity and non-profit sector, and they were able to provide sound advice and recommendations for systems that VFC could adopt. They are also able to explain complicated technical terms and jargon in a simple and understandable manner. I would highly recommend Kevin and team to any organisation who needs help in their IT and digitalisation needs.